Shipping Policy
Last updated: October 4, 2026
The short version: orders are processed in 1–3 business days, arrive 7–12 business days after they ship, and U.S. shipping is free on Buy 2 get 1 free and Buy 3 get 2 free.
An order placed today is estimated to arrive – Estimated
Arrival dates on this site are an estimate for where you are: your state comes from your connection, or from the ZIP code you enter, and the window moves a day or two either way depending on how far you are from the carrier's entry point. West Coast orders tend to land first, Alaska and Hawaii last.
Processing time
Orders are processed within 1–3 business days. You'll get a confirmation email when you order and a tracking email as soon as your package ships.
Delivery time and cost
- Buy 2 get 1 free and Buy 3 get 2 free: free standard shipping. Arrives 7–12 business days after it ships.
- Buy 1: $4.99 flat-rate standard shipping per order. Arrives 7–12 business days after it ships.
Delivery estimates start when the order ships, not when it's placed. Allow 7–12 business days in transit after processing. Your tracking link always has the latest estimate, and holiday peaks can add a day or two.
Where we ship
We currently ship to all 50 U.S. states, including PO boxes. We don't yet ship internationally, to APO/FPO addresses or to U.S. territories — if that changes, we'll announce it to the email list first.
Arrival dates
The "Arrives" dates on every product page and in your cart are calculated from these windows — 1–3 days to process, then the transit time for that item — so the date you see before you order is the date we're working to.
Tracking
Every package gets a tracking number by email. If your tracking hasn't updated in more than 5 business days, contact us and we'll chase the carrier for you. See also: Track your order.
Lost, stolen, or damaged packages
- Marked delivered but missing: check with neighbors and your building's package area, then give it 24 hours — carriers sometimes scan early. Still missing after that? Email us and we'll replace or refund it.
- Arrived damaged: send us a photo within 7 days of delivery and we'll ship a free replacement. No need to mail the damaged one back.
- Wrong address entered at checkout: email us as fast as you can. We can usually correct it before the label prints; after the order ships, we'll help you re-route it with the carrier where possible.
Questions
Email support@pearlpik.com with your order number and we'll get back to you within one business day.